The Maryland Department of Transportation Maryland Transit Administration (MDoT MTA) displays real-time bus congestion levels to passengers through the Transit app.
The MDoT MTA says the feature updates information every 10 to 15 seconds, allowing passengers to receive up-to-the-minute information on total bus occupancy levels.
The ministry describes the increase in the Transit application as an important element in helping riders feel safe and comfortable as the number of transit riders increases.
The application displays information on bus occupancy in the categories “Not crowded” (up to 30% of the bus capacity), “A little crowded” (between 30% and 75% of the bus capacity). ) and “Congested (more than 75% full).
Passengers can determine the current congestion level on an approaching bus by tapping a vehicle icon in the app. Real-time occupancy information is fed by sensors on the MDoT MTA buses which provide live counting of boardings and disembarkations.
Holly Arnold, Administrator of MDOT MTA, said: âThis new bus congestion feature will be a valuable tool for those who want or need more space while traveling.
MDOT Secretary Greg Slater said: âReal-time information on bus occupancy levels is useful for many riders, and this new feature gives us another tool to improve our customer experience with information that are important to them. ”
In 2018, the MDoT MTA partnered with Transit to bring real-time tracking information to its local bus, commuter bus, and Marc (Maryland region commuter rail) train service. Real-time arrival information for Metro SubwayLink and Light RailLink is expected to launch later this year.