Technology makes getting around town smart and hassle-free

The Delhi government has introduced an all-in-one public transport app called One Delhi for the convenience of frequent travelers using public transport and electric vehicles. On this app, a commuter can buy a bus ticket or pass, find live tracking of over 7300 buses, locate nearest bus stop or get exact waiting time, and find charging stations for electric vehicles distributed throughout the city.

Meanwhile, Bangalore Metro Rail Corp (BMRCL) QR ticketing service on WhatsApp will make metro travel and ticketing super easy and convenient for people in Bangalore. “The first-ever public transport ticketing service on WhatsApp, BMRCL’s WhatsApp chatbot enables quick and easy ticket purchasing integrated with payments on WhatsApp,” said Abhijit Bose, Head of WhatsApp India. The chatbot is integrated with UPI-powered payments on WhatsApp and will allow Namma Metro commuters to buy tickets and top up their metro card directly in WhatsApp.

BMRCL would be the first transit service in the world to enable end-to-end QR ticketing on WhatsApp. It is available in English and Kannada for all Namma Metro commuters.

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Pune Mahanagar Parivahan Mahamandal (PMMPL), the public transport bus service provider for the twin cities of Pune and Pimpri Chinchwad and the Pune Metropolitan Area Development Authority (PMRDA) region, is also accelerating its action. It has signed a pact with Google Cloud to create a smart transit and feed management system to track buses live on Google Maps. PMPML operates 371 routes around the Pune metropolitan area, including 117 Rainbow BRT routes that serve all seven bus rapid transit corridors. The collaboration will help him ingest real-time data from all applicable buses of the OBU (On-Board Unit) system installed on the PMPML buses. They will further validate the data for GTFS field values. Then the data will be passed to the Google Maps Partner Dashboard for full GTFS validation.

Once published on Google Maps, the Live Transit Updates service will allow commuters to track buses in real time on Google Maps.

“This technology has the power to be replicated in different cities and states across India and make life easier for commuters,” said Bikram Singh Bedi, MD, Google Cloud India.

Conclusion: rapid progress in our urban transport systems will encourage people to leave their vehicles at home more often, thus contributing to a more sustainable environment.

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